Introduction

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This is the Privacy Statement of Clonmel Chamber of Commerce T/A County Tipperary Chamber of Commerce and County Tipperary Skillnet (“CTCC”) In this statement we use the terms “we”, “our” and “us” to refer to CTCC.

The purpose of this Privacy Statement is to outline our position concerning the collection, use, retention, disclosure, and transfer of Personal Data which is gathered and processed by us. This Privacy Statement also sets out our information management practices.

At CTCC we respect the privacy of all those individuals whose Personal Data we encounter, which includes the following:

1. All users of this Website, Social Media Pages, or Applications;

2. Employees and contractors (including applicants for employment with CTCC);

3. Business contacts and suppliers;

4. Member and prospective members of CTCC and their Employees;

For each of these categories of individuals, this Privacy Statement will explain why we collect and how we use the Personal Data we collect. We will ensure that it keeps all Personal Data provided to it in accordance with our obligations under applicable data protection laws. We may update this Privacy Statement from time to time to reflect any material changes in technology, legislation or the data use practices which may materially affect the way in which we process Personal Data.

This is not an exhaustive statement of all our data protection practices and we may apply specific policies within certain environments. We might include a separate privacy notice at the point of capturing data on a new membership or training service and any specific consents obtained or information provided in this way will apply specifically to that service and will supplement this Statement.

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1.What is Personal Data?

Personal Data is any information relating to a living individual that allows for the identification of that individual. Personal Data can include a name, address, contact details, an identification number, IP address, accesses cards, fobs, audio-visual or audio recordings of a person, details about an individual's location or any other detail(s) specific to that individual such in certain cases special category data.

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2.CTCC Designation

Where CTCC controls Personal Data by deciding why and how that Personal Data is processed, we will be a "Data Controller". Any entity that processes Personal Data controlled by us and does so on behalf of CTCC is a "Data Processor". Data Processors may include third party service providers engaged by us (for example communications providers, payroll, marketing/pr agencies or recruitment agencies). As required by applicable data protection law, when we appoint a Data Processor, we will ensure that appropriate contractual protections are in place.

In other circumstances where decisions regarding the processing of personal data is made independently of CTCC, the third party shall usually be a Data Controller, and as such it will be the privacy statement of such third party’s that will govern the collection, use and processing of personal data. We will comply with all Art 28 obligations set out by the Data Controller when acting in the capacity of a Data Processor these obligations will be agreed in the format of a contractual agreement with the Data Controller.

Where decisions regarding the processing of personal data is co-agreed it may be necessary for CTCC to share Personal Data with the third party and vice-versa. These decisions will be agreed in the format of a contractual agreement with another Data Controller.

If you have any questions about this data protection statement, including any request to exercise your legal rights, please contact us by writing to our Data Privacy Representative (DPR), Questum Acceleration Centre, Ballingarrane Science & Technology Park Clonmel, Co. Tipperary Ireland or via email dataprotection@countytipperarychamber.com

3.Categories of personal data and how we use it.

These sections of the Privacy Statement set out the type of Personal Data collected by us, the purposes for which such Personal Data is collected and processed and the lawful justifications for such processing in the context of the CTCC Website.

We may collect, store, use, and share aggregate data such as statistical or demographic data. Aggregate data is information gathered and expressed in a summary form for purposes such as statistical or demographic analysis.

Aggregate data may be derived from your personal data but is not data that directly or indirectly reveals your identity. For example, we may aggregate your usage data of our website to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregate data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this data protection statement.

We may temporarily store IP addresses of visitors to our website for associated performance metrics (i.e. data related to how well our software performs on our site) and to monitor and track application errors. Please note we will never access IP addresses without any operational or security need.

In the context of our website, we do not collect special categories of personal data about you (which include details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences. If it is necessary to collect special categories of personal information and/or criminal conviction information, we will only do so with your explicit consent and we will explain the purpose for which the information will be used at the point when we ask for your consent.

4.How we obtain your information?

We may collect your information though our website or social media platforms where you provide it to us, such as filling out forms, requests for information or via contact us communication. We may also collect and store data available to us through our social media platforms, such as age, geo location, gender, interests, page likes. We may also collect information from you via in person meetings or at events such as networking events, conferences, business awards etc.

CTCC is not responsible for the privacy practices of any external websites or platforms which may be accessed or used in connection with a person’s use of this website or CTCC social media pages. They are subject to their own privacy statements which may materially differ from those of CTCC so users should review them for further information.

5.What Personal Data does CTCC collect and use online?

CTCC collects various types of Personal Data when a person uses this website or CTCC social media. The following are examples of Personal Data collected by us:

• Social Media Pages: Content such as messages and photographs, that are posted on social media pages on which CTCC has a presence and may be made publicly available and may be used in connection with the operation and promotion of our social media pages, services, and this website. Data such as the name of your internet service provider, the website you visited us from, the parts of our site that you have visited, the date and duration of your visit, and information from the device (e.g., device type, operating system, screen resolution, language, country location, and web browser type) used during your visit. We may process this usage Data to facilitate access to our website (e.g., to adjust our website to the devices that are used).

• This website uses cookies, web beacons, device identifiers, social plugins, tracking pixels, etc. “Cookies” are small pieces of information stored by your internet browser that collect data such as your browser type, your operating system, web pages visited, time of visits, content viewed, advertisements viewed, and other click stream data. We use cookies to help us tailor our websites and communications to your needs, to deliver a better, more personalised service and to remember certain choices you have made so you do not have to re-enter them. Cookies also enable us to identify traffic to our website including pages visited, visitor numbers and traffic paths taken. We may record which users opened and clicked any embedded links in communications sent by us to measure a campaign or a specific communications effectiveness. CTCC does not deploy un-necessary cookies, such as analytics, marketing, targeting, tracking, or profiling cookies without consent. Please see our cookie notice below for further information.

• We may use advertising networks to help present advertisements or other content on our website and other websites that display CTCC advertisements. Advertising networks use cookies, web beacons, or similar technologies on your computer or mobile or other device to serve you advertisements or content tailored to interests you have shown by building a profile of your internet browsing on this website and other websites you have visited.

Please note if content is posted that is deemed to be in breach of this Privacy Statement or the policies operated by such websites or social media platforms, such content may be removed by or at the request of CTCC or the operators of those social media websites. If such inappropriate content is posted to a social media page that CTCC controls, you can report it at the following address cEO@COUNTYTIPPERRYCHAMBER.COM and we will endeavor to ensure that appropriate action is taken in accordance with the CTCC policies and the policies of the relevant social media platforms.

6.The purpose and legal basis for processing your information

CTCC collects and processes the Personal Data described below for a variety of purposes. As required by data protection laws, below is a summary of these purposes and the lawful justifications that support them:

• To enter into and perform a contract with you.

We may process your information in order to enter into a contract with you or to provide you with a service which you have requested from us. For example, we need to process your personal information to enable you to avail yourself of CTCC Membership services, Trade Certs and to provide you with a brochure or information about a service where you have requested it.

• To comply with our legal obligations

We are required to process your personal information to comply with certain legal and regulatory obligations to which we are subject. For example, we are required to obtain certain records in accordance with company and revenue law which may include your personal information.

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• For our legitimate business interests

We may use your personal information for the purposes of carrying out activities that are in our legitimate interests (or those of a third party). Where we process your information for our legitimate interests, we ensure that there is a fair balance between our legitimate interest and your fundamental rights and freedoms.

If you are a member or prospective member of CTCC, we may use your information to send you communications via email, post, SMS, or via telephone that may interest you and that you would reasonably expect to receive. You can at any stage easily opt out of these communications by contacting us on the details provided in section 1 of this notice or by following the unsubscribe/opt-out link in the relevant marketing communication.

We may use your personal information to manage our everyday business needs, including accounting, internal reporting needs, and market research, to respond to legal claims, to ensure appropriate IT security and to prevent fraud. Our legitimate interest is the effective management of our business.

We may use your personal information in an aggregate form to classify our members and to acquire an aggregated overview of our membership base in our legitimate interest. Such processing does not assess individual characteristics. Our legitimate interest is to grow our business, understand our member base and provide products and services of interest to our membership

We may use your information which we collect, including personal information we obtain from publicly available sources such as social media, public directories etc. to help us understand our member and provide products or services which may be of interest to you, in our legitimate interest. You have the right to object to this at any time.

If you are a business contact, we may acquire your contact data from reputable marketing agencies, which may include your personal data with the intention to provide you with information on products or services which may be of interest to you, in our legitimate interest. We will notify you of any such acquisition and you have the right to object to this at any time.

We may also contact you in the event of updates about our business such as opening hours, change in address, AGM notifications etc. We do this in our legitimate interest to keep our members updated on changes within our organisation.

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• With your consent

We will request your consent for the use of all cookies on our websites outside of strictly necessary and for tracking technologies within CTCC marketing communications. You can withdraw your consent at any time by clicking “cookie settings” at the bottom of our webpage or by contacting or by contacting us on dataprotection@countytipperarychamber.com see our cookie notice below.

Where we utilise profiling to understand our members’ specific interests, we will request your consent for the processing of your personal data.

In certain situations, we may request your consent for marketing communications.

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• To protect your vital interests

We will in certain circumstances use your personal information to protect your vital interests or the interests of another.

Below is a summary of these purposes and the lawful justifications that support them:

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