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Upcoming Courses

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County Tipperary Chamber Skillnet continues to evolve our online training offerings and our funded training supports to companies within the Tipperary Region via funding from Skillnet Ireland.

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We specialise in facilitating training in the areas of Management Development, Leadership, Professional Skills, amongst other courses. We also provide a wide range of funded or co-funded QQI accredited training courses, personal and professional development programmes, seminars and workshops.

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Please Note: Skillnet subsidise available to Republic of Ireland businesses only, and not available to state or semi-state bodies.

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Design Thinking for Process Innovation

Design Thinking for Process Innovation

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Places : 11 available
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Design Thinking for Process Innovation
Product Details

Design Thinking for Process Innovation

Dates:

Monday 4th November

Thursday 7th November

Monday 11th November

Thursday 14th November

Monday 18th November

Time: 9am - 11am

Venue: Online via Zoom

Cost: FREE OF CHARGE

COURSE OVERVIEW:

Unlock your potential to revolutionise processes and drive innovation within your organisation. This specialist training program empowers professionals with the skills and tools of design thinking to create efficient, user centred processes.

LEARNING OUTCOMES:

Over 5 engaging sessions, you will learn to identify challenges, generate creative solutions and implement changes that deliver measurable results. Join us to transform your approach to problem solving and lead your team to new heights of efficiency and effectiveness.

Participants will have an understanding of Design Thinking Fundamentals and apply the core principals and stages of Design Thinking to innovate and improve organisational processes.

User-Centred Insights: Develop skills to gather and interpret user needs and pain points. Learn about creating empathy maps and user personas to inform process improvements.

Creative problem solving: Learn brainstorming and ideation techniques to generate innovative solutions for process challenges, fostering a culture of creativity and collaboration.

Prototyping and implementation: Learn how to build and test process prototypes, develop strategies for implementing process changes, and measure the impact of process innovations to ensure continuous improvement.

Have confidence in Design Thinking Integration, enabling participants to embrace innovation, stay competitive and drive sustained growth for their small business.


Session 1 Topics:

Workshop 1 (x 2 hours) Introduction

  • Introduction to Design Thinking
  • Recognise the importance of process innovation in organisational success
  • Mapping current processes

Session 2 Topic:

Workshop 2 (x 2 hours) Empathy and User Centered Design

  • Understanding user needs and pain points
  • Building empathy maps and user personas

Session 3 Topics:

Workshop 3 (x 2 Hours) Ideation and Creative Problem Solving

  • Techniques for brainstorming and idea generation
  • Encouraging a culture of creativity and collaboration
  • Prioritising ideas for impact and feasibility

Session 4 Topics:

Workshop 4 ( x 2 hours) Prototyping and Testing

  • The role of prototyping in design thinking.
  • Low-fidelity and hi-fidelity prototypes
  • Methods for testing and iterating on prototypes

Session 5 Topics:

Workshop 5 (x 2 hours) Implementation and Continuous Improvement

  • Strategies for implementing process changes
  • Measuring the impact of process innovations
  • Tools for continuous improvement and feedback loops
  • Develop an action plan for a process innovation project.

Bonus Material

  • Templates provided
  • Access to online customised cloud based framework
  • Recommended reading list for continued learning.

About the Trainer: Aisling Hurney The Business Fairy

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Training Cancellation Policy

Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who give less than 24 hours notice or fail to attend training will be charged 100% of the full fee.

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