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Upcoming Courses

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County Tipperary Chamber Skillnet continues to evolve our online training offerings and our funded training supports to companies within the Tipperary Region via funding from Skillnet Ireland.

We specialise in facilitating training in the areas of Management Development, Leadership, Professional Skills, amongst other courses. We also provide a wide range of funded or co-funded QQI accredited training courses, personal and professional development programmes, seminars and workshops.

Please Note: Skillnet subsidies are available to all private or commercial semi-state companies based in the Republic of Ireland.

Innovation in Customer Experience

€60.00
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Places : 12 available
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Innovation in Customer Experience
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* For multiple bookings please email admin@countytipperarychamber.com

(Our training programs are open to all private or commercial semi-state companies based in the Republic of Ireland.)

Innovation in Customer Experience

Date: Wednesday, July 8th

Venue: Online

Time: 10:00 am - 12:30 pm

Skillnet Subsidised Cost: €60

Delivering exceptional customer experiences has never been more crucial. Organisations are looking beyond traditional service to create personalised, seamless journeys that truly engage their customers. This session will explore practical strategies, highlight how data and AI can enhance the customer experience, and showcase real-world examples of businesses that have successfully transformed how they connect with their audiences.
Key Topics:
1.Personalisation Strategies: Approaches to increase engagement and make every customer interaction meaningful.
2.Data & AI in Customer Experience: Leveraging insights and technology to create seamless, efficient journeys.
3.Success Stories: Case studies of companies that have transformed their customer service and engagement.

Who Should Attend? Whether you’re an emerging leader, a seasoned professional, or someone looking to refresh or expand your skillset, this program offers something valuable for everyone.

Please note that all courses will be conducted contingent upon funding being received and achieving a sufficient number of enrolled learners. If the minimum enrolment threshold is not met, the course may be postponed or cancelled. Enrolled learners will be notified of any changes in a timely manner.

Training Cancellation Policy

Training courses which are cancelled over 7 days in advance of scheduled training date shall incur no cancellation fee. Training courses which are cancelled within 7 days of scheduled training date shall incur a cancellation fee equal to 50% of the cost. Registrants who give less than 24 hours notice or fail to attend training will be charged 100% of the full fee.

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